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COVID-19 Crisis Response

How We’re Reacting To The COVID-19 Pandemic

Life has changed drastically from what we’ve been used to. COVID-19 is no joke and we’re taking this situation seriously at Hudson Nissan of North Charleston by implementing various preventative measures and as well as adding some features to make shopping from home better than ever!

See how we’re doing our part to bring this COVID-19 crisis to an end.

Active Prevention

Over the past months, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

Studies have shown that COVID-19 can live on solid surfaces for a time. Because of this, we’ve instructed our janitorial staff to more frequently clean and disinfect any and all high-touch surfaces throughout the dealership including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

There are many items that can get passed around between people before getting sanitized. To combat this, we’ve added hand sanitizing stations throughout the office and showroom floor. We highly encourage you to make use of them after handling items like keys, pens, clipboards, touching cars, doors, etc.

Preventative Steps Taken at the Dealership Stay Home Icon

Staying home when you’re sick is the best way to prevent further spread of the virus. Our staff have been mandated to remain at home

The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

At Hudson Nissan of North Charleston, we are always striving to provide a safe and healthy environment to enjoy the entire car buying journey in. For this reason, these measures will remain in place until further notice.

Shop At Home With Ease Thanks To These Services

Complimentary Pickup and Delivery*

Whether you’re shopping in person or online, we understand how hard it has been lately. And while we’ve taken many steps to make in-person shopping as safe as possible, there are still many who would just rather stay home and limit exposure. Which we totally get. So for those people going the extra mile to do their part, we figured we’d make the experience a bit easier for you!

We’ve added a couple of new services that will undoubtedly make shopping from behind a computer a bit more immersive. The first of which is our new car delivery system. No, it’s not drone delivery, though that would be cool. Instead, once all of the paperwork is completed and the car is officially yours, one of our team members will hand deliver the car directly to you! No need for you to ever step foot in the dealership, as all the paperwork can be done online!

This is also offered at absolutely no extra cost to you!

Next up is something for those who already have a Nissan and just need to keep it going! Our service pick-up program allows you to get your car serviced without leaving your house. How it works is you schedule an appointment for a specific service, our team will call you to confirm the details, then someone will be by to pick up your car and leave a loaner with you if you need one. From there, we’ll fix your car right up and deliver it back to you washed and sanitized for you!

Learn more about how you can take advantage of either of these brand new programs today!

At Home Test Drive*

Not wanting to come into the dealership right now makes a lot of sense. To applaud your social consciousness, we’re throwing you a bone in the form of our At-Home Test Drive program!

The At-Home Test Drive allows you to enjoy shopping for a car and taking it for a spin without having to actually come into the dealership. Our team will bring whichever car you like right to you so you can take it for a spin. It’s very easy to schedule and can be a great tool to utilize during your car buying adventure!

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    Step 1

    Pick a car you like from our online inventory

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    Step 2

    Schedule an appointment and pick a time and place that works best for you

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    Step 3

    One of our team members will call or email you to confirm the details of your appointment.

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    Step 4

    We will deliver the car to you* at the time and place YOU chose!

Afterwards, if you’re happy with how the car drove, you can keep it while we finish up the buying process. Everything, including getting approved for financing, can be done right online. If you didn’t like the car, that’s also fine. We’ll take it back and bring you whatever car you’d like next. There’s no limit to how many you can try out at home, so test drive all you want!

We’re doing a lot over at Hudson Nissan of North Charleston, so if you want to learn more about the steps we’re taking to prevent COVID-19 or about our At-Home Test Drive, feel free to reach out to us!

Frequently Asked Questions

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    Will Hudson Nissan of North Charleston stay open?

    We are still open for business. Please click here to check our current hours.

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    What precautionary measures are being taken?

    We have implemented a number of safety protocols to ensure the safety of everyone who visits and works in our dealership. Please see above for a detailed breakdown of those steps.

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    Can I still get my car serviced?

    Yes, our service center is still open and fully operational. You can also schedule complimentary pickup and delivery for service.*

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    Do you offer pick up and delivery service?

    Yes. purchase your car entirely online. Once the paperwork is complete, we will drop your new car off at your door. You can also schedule a service appointment online. Once scheduled, we will pick your car up from your home and drop it back off to you once we are done.*

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    What if I have a question about if I need service?

    Give us a call at (843) 501-0723 with any of your service questions.

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    Will you deliver the car to me?

    Yes. We will pick up your car from your home or workplace and deliver it back to you after your service is complete. You can also fill out all of your necessary purchasing paperwork online. Once that paperwork is complete, we will drop your new car off at your home for you. We are also offering at-home test drives within 25 miles of our dealership.*

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    Is there any way to purchase my vehicle without coming in?

    Yes. All of the necessary paperwork to purchase your vehicle can be completed online. Once the paperwork is done, we will deliver your car right to your door. If you want to test drive the car before you buy, you’re in luck, we are offering complimentary at-home test drives as well.*

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    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* This means you can enjoy many of our dealership services without leaving your home. You can also schedule your service appointments online to cut down on potential wait time.

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    Do you know any way I can lower or suspend my payment?

    We are currently offering some payment relief options for new car buyers. If you would like to learn more about our current payment options, feel free to contact us at your earliest convenience. You may be able to lower your monthly payment through a rewrite. To learn more about that process, contact your loan provider to discuss this payment relief option.

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    Should I still get my vehicle serviced?

    Yes. If your car requires service, bring it to our service department as soon as possible to make sure everything keeps running smoothly. Our entire team has been trained in best practices for keeping customers and other staff members safe at all times. We are also offering complimentary pickup and delivery for service as well as sales.*

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    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 25 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive. You can also stop by our dealership for a traditional test drive if you wish.

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    Can I get a loaner vehicle for service?

    We are not offering loaner vehicles for service, however, we are offering complimentary pickup and delivery for sales and service as well as at-home test drives.*

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    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

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    What do I do if my lease is due?

    If your lease is due, return your car to our dealership whenever you can. If you are unable to make it to the dealership, we will come pick up your car from your home at no cost if you live within 25 miles of our dealership.*

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    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, return your car to our dealership whenever you can. If you are unable to make it to the dealership, we will come pick up your car from your home at no cost if you live within 25 miles of our dealership.*

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    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

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    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

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    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also test drive a car from your home* and purchase from us entirely online if you wish.

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    Do I need to make an appointment before coming in for service?

    If possible, we recommend that you make an appointment before coming to the dealership. You can also schedule complimentary pickup and delivery* for all your service needs.

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    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

Let our team help simplify the car-buying process for you. Whether you want to upgrade your current car or need service, we can help you get back on the road with confidence.

If you have any questions, feel free to contact us at (843) 619-2722 or stop by Hudson Nissan of North Charleston at 7331 Rivers Ave, North Charleston, SC 29406 today. We love nothing more than making the numbers work for our customers from Goose Creek and beyond.

*Complimentary pickup/delivery and at home test drive only available within 25 miles of the dealership.

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